GoGirl legal
Refund Policy
Last updated: October 12, 2026
14-day refund window
You may request a full refund for a GoGirl web subscription charge within 14 calendar days of the transaction date. Refund requests submitted within this 14-day window will receive a full refund.
How to request a refund
GoGirl web payments are processed by Paddle, our merchant of record. Request your refund by visiting Paddle.net and selecting “Request refund,” or use the support or transaction-management link in your Paddle receipt. You may also contact hello@retryapps.co with the email address used at checkout and your Paddle transaction details.
How refunds are returned
Paddle returns the full refund to the original payment method. Refunds are processed within 14 days of the request. Your bank or payment provider may require additional time to display the refunded amount.
After the 14-day window
Refund requests must be submitted within 14 calendar days of the transaction date. After that 14-day period, the charge is non-refundable.
Subscription cancellation
A refund request and a subscription cancellation are separate actions. To stop future renewal payments, use the “Manage subscription” link in your Paddle confirmation email or visit Paddle.net. Cancellation takes effect at the end of the current paid billing period and prevents later renewal charges.
Paddle policies
Web transactions are also governed by the Paddle Refund Policy and Paddle Buyer Terms.
Contact
For refund or billing assistance, contact hello@retryapps.co.